Skip to this page’s text
NIE PamplonaIruña
Request support

Pamplona/Iruña · Burlada · Barañáin · Tudela — NIE, TIE and padrón

NIE Pamplona, stamp by stamp

In Pamplona the police sections for foreigners and the Oficina Única de Extranjería share one building, Avenida de Guipúzcoa 40 in Buztintxuri. We tell you which section your case belongs to, prepare the application and its fee slip alongside you, and keep looking for a cita previa with you.

The Portal de Francia, the gate in Pamplona's Renaissance walls through which the Camino Francés enters the old town: a weathered sandstone gateway topped by a stepped crest carved with a crowned coat of arms, its round arch spanned by a wooden drawbridge deck hung from iron chains and counterweights, opens onto a cobbled ramp climbing between high ramparts towards a few tiny distant visitors, with the massive moss-streaked bastion wall on the left and ferns and tall cedars on the right under a pale summer sky
The Portal de Francia, where the Camino enters the walls. Photo: Kent Wang, CC BY-SA 2.0, Wikimedia Commons (cropped and resized)

Where the paperwork route begins

Pamplona is the capital of Navarra and the first big city on the Camino Francés, and plenty of people who arrive here stay: students and researchers, workers in the industry around the Cuenca de Pamplona, families joining a relative.

Settling in has its own route, marked not by yellow arrows but by forms and appointments: the NIE, then the EU certificate or the TIE, then the padrón. We guide you through each stage, so every stamp lands in the right place.

  1. You hold a European passport

    No permit needed. Past three months, the EX-18 makes you a registered resident, and the green certificate is issued at Avenida de Guipúzcoa 40 or in Tudela.

    Start at stage 02: The EX-18 green certificate
  2. You hold a British or non-European passport

    First a visa or an authorisation, then the TIE: fingerprints at the Recogida de tarjetas section, a resguardo, and the card. Britons resident before 2021 hold the Withdrawal Agreement card.

    Start at stage 05: Your TIE, from prints to card
  3. Student or researcher

    Europeans register as students or workers; others arrive on a study visa or the authorisation of their post, then request the TIE and, in time, the extension.

    Start at stage 06: Students and researchers

Four stamps on your card

Every request crosses the same four boxes, whatever the procedure. We fill each one with you before you set foot in an office.

  1. The first stage: where you set out from

    Write to us with three facts: the passport you hold, the town in Navarra where you will live, and the date everything hangs on (a contract that starts, a deed to sign, a term that opens). We answer by e-mail with your procedure and the section at Avenida de Guipúzcoa 40 that handles it.

  2. The second stage: the folder

    We sit down with you over the EX form and the fee slip, gather the proof your case requires, and test each document against what the procedure demands, all before a slot is taken.

  3. The third stage: the date

    We search the booking system for a slot in Navarra that suits you, and go through the confirmation together: procedure, address, section, hour.

  4. The fourth stage: the counter

    A few lines before the day: the entrance, the folder, the order of the papers. Afterwards we point the next arrow, whether it leads to card collection, the padrón, the Seguridad Social or a notaría.

The credential, unfolded

14 panels, one per procedure. Each says who it is for, which form it takes and where it is stamped; open the one you are standing at.

Holding a European passport

EU, EEA and Swiss citizens register; they never need a visa.

  1. Stage 01

    NIE: the number itself

    When the EX-15 on its own is the right form, when the number comes folded into another document, and the section at Avenida de Guipúzcoa 40 that assigns it. Tudela too.

  2. Stage 02

    The EX-18 green certificate

    Staying past three months with a European passport: the EX-18, the proof each ground calls for, and the Buztintxuri section that issues it.

  3. Stage 03

    Booking in Navarra

    The administration’s online booking, read the way Navarra’s offices use it: the province, the procedure, the office, the confirmation, and the e-mail contact of each police section.

  4. Stage 04

    The 790-012 fee slip

    The form that pays for police procedures: generating it, ticking the right box, paying, keeping the stamped copy, and asking for a refund at Avenida de Guipúzcoa 40.

Holding a passport from outside Europe

British passports belong here since Brexit.

  1. Stage 05

    Your TIE, from prints to card

    For non-EU residents: the fingerprint appointment, form EX-17, the resguardo, and the handover of the card by the section at Avenida de Guipúzcoa 40, or in Tudela.

  2. Stage 06

    Students and researchers

    Studying or researching in Pamplona: the green certificate for Europeans; for others the visa, the TIE and the extension, with both the police and the Oficina Única listing student matters.

  3. Stage 07

    UK passport holders

    Since Brexit a UK passport is a non-EU one. Pre-2021 residents carry a TIE under the Withdrawal Agreement and can swap an old green certificate for it; newcomers need a visa.

  4. Stage 08

    The EX-19 family card

    When a European lives in Navarra and their spouse, partner, child or parent holds no EU passport: form EX-19, the Oficina Única that lists the card, and the fingerprints that follow.

  5. Stage 09

    Living here without working

    Settling in Navarra on savings or a pension, without working: a visa from the consulate first, then the TIE in Pamplona, then renewals with the Oficina Única.

  6. Stage 10

    Travelling while a card is pending

    An autorización de regreso covers a trip abroad while a non-EU resident’s card is in renewal or being replaced. In Pamplona, the “regresos” section deals with it.

Pamplona on foot

The building, the booking and the town hall.

  1. Stage 11

    A job in Navarra

    Before your first payslip: two numbers whatever your passport, and for non-EU workers an authorisation that comes before the visa.

  2. Stage 12

    Buying a home in Navarra

    From the arras to the deed: why the notary asks for a NIE, three ways for a buyer abroad to get one, and the power of attorney when you cannot be there.

  3. Stage 13

    Avenida de Guipúzcoa 40, section by section

    Extranjería Pamplona at one address in Buztintxuri: the five police sections and their e-mail contacts, the Oficina Única and its hours, and the Comisaría de Tudela.

  4. Stage 14

    The padrón in Pamplona/Iruña

    Registering your address with the Ayuntamiento de Pamplona/Iruñeko Udala: the citizen office on Calle Mayor, booking by 010 or online, the papers, certificates and renewals.

Pamplona/Iruña on the ground

Extranjería Pamplona: one address in Buztintxuri, and Tudela for the south

Every foreigners’ procedure in Navarra leads to one of two places. In Pamplona/Iruña, Avenida de Guipúzcoa 40 (bajo) holds the police sections for the NIE, EU certificates, the TIE and return authorisations, and the Oficina Única de Extranjería, which decides permits and receives the public until 14:00 on weekdays. In the Ribera, the Comisaría de Tudela, Plaza Padre Lasa 7 (948 402 514), lists TIE issue, NIE assignment, EU certificates, residence certificates and letters of invitation. policia.es lists no foreigners’ unit in Estella-Lizarra or any other town, and publishes no hours for the police, so plan around the hour your booking gives.

Avenida de Guipúzcoa 40, Buztintxuri

At Avenida de Guipúzcoa 40, on the ground floor, in Buztintxuri, work two parts of the State. The Policía Nacional’s Unidad de Documentación de Extranjeros (a Brigada Provincial de Extranjería y Fronteras, in the words of policia.es) has five sections: Personal comunitarios y regresos for the NIE, EU citizens’ certificates and return authorisations; Recogida de tarjetas for TIE fingerprints and handover; the Unidad de Documentación de Extranjeros section for extensions of stay, address changes, fee refunds and information; Cartas de invitación; and Protección internacional y apátrida. Each has its own e-mail contact on the Delegación del Gobierno’s page, and policia.es gives the unit’s phone, 948 979 200, but no hours. Beside them, the Oficina Única de Extranjería de Navarra decides authorisations to study, live, work and join family, from 9:00 to 14:00 each weekday.

Stage 13 · Avenida de Guipúzcoa 40, section by section

Policía Nacional

Police sections for foreigners

Brigada Provincial de Extranjería y Fronteras de Pamplona · Policía Nacional

Handles NIE certificates and NIE assignment, registration of EU citizens, issue of the TIE, return authorisations, students, extensions, non-lucrative residence, asylum, travel documents

Street address
Avenida de Guipúzcoa 40 (bajo), Buztintxuri, 31012 Pamplona/Iruña · map
Phone line
948 979 200

No opening hours are published for the police sections.

As listed by policia.es

Delegación del Gobierno

Oficina Única de Extranjería de Navarra

Delegación del Gobierno en Navarra

Handles Applications for study stays, non-lucrative residence, family reunification, residence and work, modifications, appeals

Street address
Avenida de Guipúzcoa 40 (bajo), Buztintxuri, 31071 Pamplona/Iruña · map
Counter hours
Monday to Friday, 9:00–14:00

As listed by mptmd.gob.es

Policía Nacional

Comisaría de Tudela

Policía Nacional

Handles Issue of the TIE, NIE assignment, certificates for EU citizens, residence certificates, letters of invitation

Street address
Plaza Padre Lasa 7 (bajo), 31500 Tudela (Navarra) · map
Phone line
948 402 514

As listed by mptmd.gob.es

Getting to Buztintxuri

The Delegación del Gobierno’s page gives the address and a map, but no transport. The villavesas of the Transporte Urbano Comarcal have a stop named after the building, stop 306, “Avda. Gipuzkoa, nº 40”; its official page did not list the lines that call there when we read it, so check them on the villavesa site before you travel.

Booking in Navarra

The padrón at the Ayuntamiento

The Casa Consistorial, Pamplona's eighteenth-century town hall, seen head-on under a deep blue summer sky: a tall Baroque façade of golden stone rising in three orders of columns, with wrought-iron balconies hung with painted coats of arms, four flags on the main balcony, a clock in the pediment and allegorical statues and a trumpeting figure on the roofline, a cobbled square in front and a few small passers-by at the far left edge
The Casa Consistorial, Pamplona’s town hall. Fernando, CC BY-SA 4.0, Wikimedia Commons (cropped and resized)

For the padrón the police play no part: it belongs to the Ayuntamiento. The Oficina de Atención Ciudadana (Herritarrendako Arreta Bulegoa), Calle Mayor 2, ground floor, registers residents between 8:30 and 14:30 on weekdays, by cita previa on 010 (948 420 100 from outside Pamplona or from a mobile) or online, free of charge. Europeans can register with their EU identity card or passport. For newcomers, the Gobierno de Navarra’s first-reception service, the SIOB, has a point on Avenida Roncesvalles, and the Ayuntamiento’s Unidades de Barrio issue the integration and housing reports some files need.

Stage 14 · The padrón in Pamplona/Iruña

Neighbourhoods and towns we cover

From the Casco Viejo/Alde Zaharra, the Ensanches, San Juan, Iturrama, Mendebaldea, Rochapea, Txantrea, Buztintxuri and Milagrosa to Burlada, Barañáin, Villava, Ansoáin, Berriozar and Zizur Mayor, and south to Tudela: the same booking system for all of Navarra, and a separate padrón in every municipality.

  • Casco Viejo/Alde Zaharra
  • Ensanches
  • San Juan
  • Iturrama
  • Mendebaldea
  • Rochapea
  • Txantrea
  • Buztintxuri
  • Milagrosa
  • Burlada
  • Barañáin
  • Villava
  • Ansoáin
  • Berriozar
  • Zizur Mayor
  • Tudela

Asked before setting out

Cita previa NIE Pamplona: how is it booked?

Through the Cita Previa de Extranjería at sede.administracionespublicas.gob.es: choose Navarra, then the procedure, then the office if one is offered. Booking costs nothing; the confirmation will say Avenida de Guipúzcoa 40 or Tudela.

Where is extranjería in Pamplona?

At Avenida de Guipúzcoa 40 (bajo), in Buztintxuri: the Policía Nacional’s sections for foreigners and the Oficina Única de Extranjería de Navarra share the address. In the south, the Comisaría de Tudela on Plaza Padre Lasa also handles the NIE, EU certificates and the TIE.

Huellas TIE Pamplona: what goes in the folder?

An EX-17 bearing your signature; your passport, visa page included, with a photocopy; one colour photograph; a padrón certificate; the paid 790-012; and the resolución when the authorisation was granted in Spain. The Recogida de tarjetas section takes the prints.

Who issues the certificado de registro UE in Pamplona?

Personal comunitarios y regresos, the police section at Avenida de Guipúzcoa 40 that the Delegación del Gobierno lists for EU citizens’ certificates; the Comisaría de Tudela lists them as well. The application is the EX-18, backed by a contract, an enrolment, proof of means or a family link.

Where is empadronamiento done in Pamplona?

At the Ayuntamiento’s Oficina de Atención Ciudadana, Calle Mayor 2, Monday to Friday 8:30–14:30, with a cita previa booked on 010 (948 420 100 from outside Pamplona or from a mobile) or online. It is free. Burlada, Barañáin and the other towns each keep their own padrón.

Is NIE Pamplona an official office?

No. We are a private, independent service that helps you prepare. The police and the Oficina Única decide, and dealing with them without us is always an option.

Other guides on the way

When another company suits the journey better

This site prepares the papers and the appointments of a life in Navarra. Two independent companies can carry what we leave aside: AnchorLess plans whole moves to Spain, Gestoraz files NIE requests for people who cannot travel. They are private firms, as we are, and neither speaks for the administration.

Pages from the diary

Every entry
  1. 2 min read

    Five sections behind one door in Buztintxuri

    Every foreigners’ office in Pamplona sits at one address in Buztintxuri; what differs is the section behind the door. How to tell which is yours before booking.

  2. 2 min read

    A researcher’s first months in Pamplona

    An invented researcher from India joins a laboratory in Pamplona: the stages between the offer letter and her first trip home, and the stamp each one ends with.

  3. 2 min read

    From pilgrim to resident in Pamplona

    Two invented walkers, one Dutch and one Australian, decide on the Camino to stay in Pamplona, and the same wish sends them down two very different paths.

Which stage are you at?

Three facts are enough to start: your passport, your future town in Navarra, and your deadline. Our answer names the procedure, its form and the section in charge.

Request support